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Privacy Policy

1. Introduction

At Assignment In Need, found at www.assignmentinneed.com (the "Website"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our Website and services (the "Services").

By continuing to use or browse our Services, you acknowledge that you have read, understood, and agree to the practices outlined below.

2. Information We Collect

We collect various types of information to provide and improve our Services and offer a seamless experience to all our users. The type of information we gather depends on your interaction with our Website and the Services you utilize.

2.1 Personally Identifiable Information (PII)

This is information that can be used to identify or recognize you as an individual:

  • Basic Contact Information: This includes your name, email address, phone number, and mailing address, which you provide when requesting information or placing an order.
  • Account Information: If you create an account, we collect your chosen username, password, and any other information you provide during account setup.
  • Order Information: When you place an order, we obtain details related to your academic assistance needs, such as the subject, academic level, assignment type, deadline, specific instructions, and any files you upload.
  • Payment Information: While we do not store your complete credit card details directly, we may retain some billing-related information, such as payment history and order details. All payment processing is securely handled by authorized third-party payment processors.
  • Communication History: This includes records of messages and emails exchanged between you and our customer support team, feedback you provide, and transcripts of help desk or live chat interactions.
  • Customer Support Information: Details you provide when seeking assistance, such as inquiries, reported issues, or technical problems.

2.2 Non-Personally Identifiable Information (Non-PII)

  • Browser and Device information: This includes your browser type and version, language preferences, device model, operating system, and screen resolution.
  • IP Address: Your IP address may be collected and stored for analytical purposes, security monitoring, and to understand the general geographic distribution of our users.
  • Usage Patterns: This data includes information about how you use our Website, such as pages visited, links clicked, time spent on the site, and navigation patterns, which helps us improve website usability and performance.
  • Cookies and tracking technologies We use cookies and similar tracking technologies (such as web beacons and pixels) to personalize your experience, remember your preferences, track website usage, and analyze user behavior. You can manage your cookie preferences through your browser settings.
  • Aggregated and De-Identified Information: We may aggregate and de-identify personal information so that it can no longer be linked to you. This anonymous data may be used for reporting, service planning, and research purposes.

3. How We Use Your Information

We use your personal information for various purposes, including:

  • Providing and Managing Services: To process your orders, deliver the requested Services, manage your account, and communicate with you about your orders. Account Administration: To create, authenticate, and manage your user account, enabling you to log in and access our Services.
  • Customer Support: To respond to your inquiries, diagnose problems, and provide you with effective support. You can reach our support team at info@assignnmentinneed.com.
  • Communication: To send you important administrative communications, such as updates to our policies and terms, and service announcements.
  • Marketing and Promotions (with Consent): With your explicit consent, we may send you promotional messages and emails about our Services, special offers, and other products or information we believe may be of interest to you. You have the right to opt-out of receiving marketing communications at any time.
  • Improving Our Website and Services: To analyze user behavior, monitor website performance, identify areas for improvement, and optimize our Services. Personalization: To customize your experience on our Website and tailor our Services to your preferences and needs.
  • Security and Fraud Prevention: To monitor and secure our Website and Services, prevent fraudulent activities, and ensure the integrity of our platform. Legal Compliance: To comply with applicable laws, regulations, legal processes, and court orders.
  • Research and Analytics: To conduct research and analyze user interactions to understand customer engagement and develop new features and Services. Responding to Complaints and Disputes: To address and resolve any complaints or disputes related to our Website or Services.
    We process your personal data based on one or more of the following legal grounds, depending on the specific purpose:
  • Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., marketing communications). You have the right to withdraw your consent at any time.
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., to provide the Services you have ordered).
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your rights and freedoms do not override these interests (e.g., improving our Services, ensuring security, and conducting analytics). We will always strive to be transparent about our legitimate interests.
  • Legal Obligations: Where processing is necessary for us to comply with legal obligations.

Legal bases for processing include consent, contractual necessity, legitimate interests, and legal obligations.

4. How We Share Your Information

We may share your personal information with third parties in the following limited circumstances:

  • Service Providers: We engage third-party service providers to assist us in delivering our Services, such as payment processors (who handle your payment information securely according to their own privacy policies), hosting providers, analytics services, and email marketing platforms. These providers are contractually obligated to protect your information and can only use it to provide services to us.
  • Writers and Experts: To fulfill your specific service request, we may share necessary details about your order with the writers or experts working on your task. The information shared is limited to what is required for them to understand and complete your specific academic assistance request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a substantial portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website if such a transfer occurs and your personal information becomes subject to a different privacy policy.
  • Legal Necessity: We may disclose your personal information if we are legally required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
  • Aggregated and Anonymized Information: We may use and share aggregated and anonymized information that cannot be used to identify you with third parties for various purposes, including advertising and research.

We do not sell your personal information to third parties.

5. Protection of Your Information

We use SSL encryption, firewalls, access controls, and regular security audits to protect your data. However, no internet transmission is 100% secure.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing you with our Services, complying with our legal obligations, resolving disputes, and enforcing our agreements. The specific retention period will depend on the type of information and the purpose for which it is processed.

Once the retention period expires, we will securely delete or anonymize your personal data in accordance with our data retention policies and applicable laws.

7. Your Rights and Choices

You have certain rights regarding your personal information, which may vary depending on your location and applicable data protection laws. These rights may include:

  • Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of it.
  • Right to Rectification:You have the right to request that we correct any inaccurate or incomplete personal data we have about you.
  • Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request that we delete your personal data.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in specific situations. For more information about this right, you can refer to the guidance from the UK Information Commissioner's Office (ICO) at: Right to restrict processing | ICO. Right to restrict processing | ICO
  • Right to Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object:You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes or based on our legitimate interests.
  • Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
  • Right to Complain: You have the right to lodge a complaint with a data protection authority if you believe that our processing of your personal data infringes applicable data protection laws.

8. Use of Cookies and Similar Technologies

Our Website uses cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

  • Cookies:Cookies are small text files that are placed on your device when you visit our Website. They allow us to remember your preferences, track your navigation on the site, and improve website functionality. We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a specified period).
  • Web Beacons:Web beacons (also known as pixel tags or clear GIFs) are small electronic images that may be used on our Website and in our emails. They help us track user activity, monitor website usage, and measure the effectiveness of our communications. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality and user experience of our Website. For more information about our use of cookies,

9. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend that you review the privacy policies of these third parties before providing them with any personal information. We are not responsible for the privacy practices of such third-party websites or services.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@assignnmentinneed.com. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information from our systems.

11. Contact Us

If you have any comments, questions, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Assignment In Need
International House, Constance Street, London E16
info@assignnmentinneed.com
+44 2037695831

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our Website with a revised "Date of Effect." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant changes to this Privacy Policy, we will provide a more prominent notice via email at info@assignnmentinneed.com as required by law.